Thank you so much for shopping small! Processing/fulfillment time is 1-7 business days. After I have processed your package, you will receive a tracking number. Once your order is processed and shipped, USPS typically takes around a week to deliver for U.S. orders (no guarantees). Tracking information will be provided once your package is shipped and ShopEmzz will not be responsible for your package after shipment. If there are any issues (item lost in transit, incorrect address, etc) please contact your post office with more information.

ShopEmzz will not be held responsible for any damaged, lost or stolen packages. For international orders, ShopEmzz will not be held responsible for any additional custom, brokerage fees, import fees or tax charges that may be charged on your destination end. 

Thank you for understanding!



Why has my order not been shipped? 

Please note that processing time can take up to 1-7 business days. Processing time involves time making the order. This is different from shipping time. After your order is processed, you will receive an email with shipping information to track your order. Unfortunately I am only one person trying to make as many sweatshirts/hoodies as I can and I am trying my best to get orders out as fast as possible. 


Where can I find my tracking number for my order? 

Your tracking number will be emailed to you once your order has been processed.